Tuta Mail, which offers encrypted correspondence, complains that they have almost disappeared from Google search since the introduction of DMA.
Tuta Mail, a German provider of encrypted mail, is now complaining to the EU authorities that they have practically disappeared from Google search results since the introduction of DMA.
Last month, the European Court of Justice launched an investigation against Google, Apple and Meta in connection with possible violations of the DMA. In the case of Google, they also look at whether the search results put third-party service providers at a disadvantage.
Tuta Mail, which claims to be the world’s second largest company offering an encrypted email service with more than 10 million users, has already filed a formal complaint.
According to the company, since the DMA, Google does not display their site for thousands of keywords, restricts search traffic, so that those who search for encrypted e-mail cannot find them unless they search by name. About 90 percent of their online visibility is gone, they say. They don’t understand what happened, what changed in the algorithms, and they searched Google in vain.
According to Google, they do not advertise their own products unfairly, while according to experts, the position of websites may change in the search results list due to changes in algorithms. According to Google, the updates do not want to highlight Google products or other sites. The Tuta in question is also globally and easily available in the search engine, they said, adding that they will evaluate the feedback and check how they can ensure that the search engine produces the most helpful and relevant results.
The EC only stated that they are monitoring the cooperation of the gatekeepers.
