Author: Trademagazin
Date: 04/22/2024 12:13 p.m
eMAG has made significant logistical improvements, thanks to which orders placed until noon on weekdays in Budapest and Pest county are delivered the same day to more than 300 easybox parcel machines. This new service applies to more than 30,000 products designated for same-day delivery in the online store, which will be delivered from the 117,000-square-meter logistics complex in Dunaharaszt, handed over last year.
Customers receive notifications about the status of packages and their arrival at parcel machines from the eMAG mobile application or via SMS. In the case of orders placed before noon, delivery takes place on the same day, while products placed between noon and midnight and marked as available for pickup on the same day will arrive at easyboxes the next day, no later than 9 p.m.
Another innovation of eMAG is that, since March, it has been delivering on Saturdays to the more than 700 easybox parcel machines operating throughout the country. Orders placed by Friday 9 p.m., which are available in the Dunaharaszt warehouse, are therefore available to customers even during the weekend.
Kinga Daradics, managing director of eMAG Hungary, said that the demand for new services and fast delivery is the highest among members of the Z generation, but it also means great convenience for other age groups. The design of the automated logistics complex in Dunaharaszt enables eMAG to deliver orders faster, thus enhancing the shopping experience.
eMAG’s developments related to parcel machines are also important because customers increasingly prefer this method of collection: five out of ten orders are already collected this way. Through the new services, eMAG makes delivery even faster and more efficient, thereby contributing to customer satisfaction.
